Contact Us - Key Locations

Student Financial Services

Student Service Center

For questions about the Student Account, Tuition & Fees, Refunds, and Academic Certifications (for detailed registration, grades and transcript questions, please contact the Office of the Registrar.)

Location: 205 Kent Hall
Phone: 212-854-4400
Online Q&A tool: http://askus.columbia.edu/

Mailing Address:
205 Kent Hall, Mail Code 9202
1140 Amsterdam Ave.
New York, NY 10027

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Student Financial Planning (SFP)

Please note: SFP provides financial aid counseling for Architecture, Arts, Continuing Education, and Journalism students. For all other schools, please contact the student’s individual school.

Location: 202 Kent Hall
Email: sfp@columbia.edu
Phone: 212-854-7040
Fax: 212-854-2818
Online Q&A tool: http://askus.columbia.edu

Mailing Address:
202 Kent Hall, MC 9208
1140 Amsterdam Ave.
New York, NY 10027

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Other schools:

Federal Perkins, Health Professional and Institutional Loans

  • HPSL and Institutional loan disclosures and certification
  • Federal Perkins, HPSL, LDS and PCL promissory notes
  • Delinquent Federal Perkins, Institutional and HPSL, LDS and PCL loans
  • loan cancellations  and deferments for Federal Perkins loans
  • Institutional and HPSL, LDS and PCL loans
  • Loan Holds related to Exit Counseling
  • Student Loan Holds on SIS

Location: 208 Kent Hall
Online Q&A tool: http://askus.columbia.edu
Email: loan-repayment@columbia.edu

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Cashiering (Morningside)

For questions about paper checks, in-person payments, taxation, and pickup for stipends and other payments to students

Location: 210 Kent Hall
Online Q&A tool: http://askus.columbia.edu
Email: cashiering@columbia.edu

Hours: 9:00 a.m. – 4:00 p.m., Monday – Friday

Mailing Address:
Processing Center
Columbia University Student Account Payments
P.O. Box 1385
New York, New York 10008-1385

Please note: The Cashiering Office is a processing center and cannot accept any mailing that requires signature for receipt. Do not mail cash, credit card authorizations, or correspondence to the lockbox. All correspondence should be sent to Student Financial Services.

Accounting Reconciliation and Control Monitoring

For questions regarding wire payments; Tuition Assistance Payments (TAP);summer stipend processing; SIS fund code set-up; SIS to ARC interface and data transfers; and departmental inquiries re: SIS data posting to ARC.

Location: 210 Kent Hall
Online Q&A tool: http://askus.columbia.edu
Email: sfsaccounting@columbia.edu

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Student Accounts Collections and Receivables - Non-enrolled Students

For information regarding:

  • delinquent student accounts for students who are no longer enrolled
  • six (6) months payment agreement
  • Columbia University’s Past Due Notification program, including telephone call outreach, mailings and e-mail notifications,
  • Holds related to Prior Term Balances
  • Holds related to write-off of past due balances
  • Collection Holds, Collection Agency Inquiries and Inquiries related to accounts referred to the University’s attorney

Location: 208 Kent Hall
Online Q&A tool: http://askus.columbia.edu
Email: delinquentaccounts@columbia.edu

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

Work-Study

Location: 210 Kent Hall
Email: workstudy@columbia.edu
Phone: 212.854.2392
Fax: 212.854.4777
Online Q&A tool: http://askus.columbia.edu

Mailing Address:
210 Kent Hall, MC 9207 1140 Amsterdam Ave.
New York, NY 10027

Hours: 9:00 a.m. – 5:00 p.m., Monday – Friday

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Registration and Financial Services at CUMC

Medical Center

Location: 1-141 Black Building, Unit 45
Phone: 212-342-4790
Online Q&A tool: http://askus.columbia.edu/

Mailing Address:
1-141 Black Building, Unit 45
630 West 168th Street
New York, NY 10027

Hours: 9:00 a.m. – 4:30 p.m., Monday – Friday